Booking Terms and Conditions

1. 01. Payment

   To be closed your intended trip - 25 % down payment is requisite to make an advance as per the corporate policy of Prana Treks & Expedition Pvt. Ltd.
2. 02. Payment of the Balance:

   The payment of the outstanding balance for your holiday is due 4 weeks before your departure. If you decide on to settle your holiday balance of master card /visa card /maestro card a handling cost of 3.5% on the outstanding balance is formed .there is no handling cost for payment by cheque or bank transfer .
3. 03. Refund

   No refund will be made for 25 % deposit amount in case of cancellation of trip for any other else reason .Having paid full amount of any trip ,you're entitled to incur refund in case if you want to cancel your trip .Still cancellation charge is invoiced to you .In the case of cancellation we will not return 25 % deposit money . Nevertheless, you are imposed cancellation charge as advises below.

   30 days	Deposit retained
   15-30 days	Before Departure	10 %
   07-14 days	Before Departure	25 %
   04-07 days	Before Departure	35 %
   01-03 days	Before Departure	50 %

4. 04. A way to pay your Deposit:

   You can deposit your amount in our Bank. The Bank address id following:

   Name of the Bank :	Bank Of Kathmandu Limited
   Account Holder Name :	Bala Ram Dahal
   Account Number :	050700002531524
   Bank Swift :	BOKLNPKA
   Bank email :	info@bok.com.np

5. 05. Last Hour Booking:

   We settle for your last hour booking with 100 % Payment (01 day before tour beginning date solely IN CASE OF Nepal visit, However last hour BOOKING won’t BE ACCEPTABLE FOR India, Bhutan and Tibet TRIPS).
6. 06. Travel Insurance:

   The important factor is your insurance which you should have done .Although, you have to buy the first aid instruments and you should consider and be responsible for medical, helicopter evacuation and personal accident
7. 07. Incomplete Tour:

   We can’t provide you the refund money if you drop out your trip because of your personal interest /problems .But the case of the company you can’t able to complete you will get money back .
8. 08. Unexpected situation:

   Prana treks. Ltd informs you about the weather condition, the political situation of the intended trekking /tour spots. If there will be any difficulty we refer the alternative destination of the same standard .Although you can’t satisfy we give you all of your money back .But remember any other expenses incurred by you as a result of this booking are entirely your responsibility.
9. 09. Documents:

   Your papers and documents related to visit should be completed. In the way if you are stopped by the personal documents case Prana treks. Ltd will not take the responsibility. In the process of completing documents the necessary requirements should be fulfilled by yourself.
10. 10. Additional Charge:

    The proposed package trek and tour is based on twin sharing basis or the facility by company is generally two people like in bedroom and tents. If you need to make separate you should pay the additional charge.
11. 11. Impact on Journey:

    Prana treks always stand for your happy and effort as possible as. But cause of its geographical structure and development proper amenities can’t be archived .Thus, patience in mind and proper preparation before head is most to venture into journey
12. 12. Your Possessions:

    Prana Treks will not be responsible if you lost and damage your property throughout the trip. Furthermore Prana Treks. Ltd will be unanswerable for personal possessions.
13. 13. Safety and responsibility:

    Our Trekking Company Prana Treks and whole representative team of trekking always do better effort honestly and sincerely on the behalf of your concern. However the process might effect by inherent and hidden whether , circumstance, landslide ,flood ,road block ,delay in flight ,Flight cancellation can create negative thinking but you should be compromised and try to adjust as well as the rising should bear yourself .Trekking in the remote areas especially during odd session ,you are highly advised to reserved extra days to prepare with some delay and avoid frustrating consequence. In case of flight cancellation pre tour /Post tour you need to meet your accommodation and food cost yourself.